School district launches new communications/community engagement tool

0

Alachua County Public Schools News Release

To promote more effective community engagement and communication with Alachua County public schools, the district is launching a new online tool called “Let’s Talk!” »

Let’s Talk!, which will officially go live on January 24, will allow parents, staff and all members of the community to contact the district with a concern or question. The system is accessible 24/7 from any computer, tablet or smartphone. The goal is to provide a response to a specific question addressed to the district within two business days.

Parents and other citizens with questions about a particular school should always contact the school directly. School contact information is available at www.sbac.edu/schools.

Let’s talk! users will have the option of keeping their contact information confidential while receiving a personal response from a district staff member.

Let’s talk about it! The system is used by school districts across the country, including several in Florida, to improve customer service, communication and engagement with the local community.

To start a conversation, users will open the Let’s Talk! tab, labeled as LT!, on the right side of the district website at www.sbac.edu and select a topic. They can also download the Let’s Talk! mobile app and use code AC3240 to connect with Alachua County Public Schools.

Let’s talk! will allow the district to more effectively monitor the most common types of questions and comments, which will help guide district communications efforts and future expansions of Let’s Talk! Platform.

“We recognize that families and the public have many questions and concerns, especially during this difficult and confusing time,” said Superintendent Dr. Carlee Simon. “Our goal with Let’s Talk! is to make it easier for the community to get the information it needs and to be heard. »


Share.

Comments are closed.